Firstup adheres to the industry standard by which users accept the terms and policies by joining the community. For reference on how to configure the Terms of Service and Privacy Policy, please refer to the entry in the Branding Assets Glossary.

If your community would like to increase the visibility of the Terms of Service (Terms) and/or Privacy Policy with users, or track the number of users that have seen the Terms and Privacy Policy, there are some options within Creator Studio to consider leveraging.

Terms & Privacy Policy Visibility

Invitation

Include the link to the Privacy Policy in the first User Invitation email, with contextual language indicating that users must read and confirm that they have done so when registering for the community. You will be able to see analytics on the delivery of that email, but not clicks on the link.

Welcome Video

If your Terms and Privacy Policy are very short you can create a welcome video that shows the content slide by slide. Note, the welcome video is shown at the top of Latest after the user has completed registration. The video will persist until the user clicks 'Acknowledge' or 'Close'.

Campaign in Latest

Create a campaign with hyperlinks to your Terms and Privacy Policy. You could use a single article to link to both, or two articles based on the URL of your Terms and Privacy Policy.

Publish the campaigns to My Feed in Creator Studio (appears under Latest in the member experience). As long as only a limited amount of content is published to My Feed and your community does not leverage Auto-Follow too much, publishing to My Feed will make the content among the first things that new users see after registration.

Include images to and text to encourage users to open the campaigns.

Campaign with Acknowledgement Requirement

Create an article post and enable a campaign to target users that are already in your community. Set the campaign with the Acknowledge feature and a high priority. This solution is not recommended for communities that are just launching, as users that join the community after the campaign has started running will not be pulled into the campaign. Acknowledgment would work best for an established community that has recently updated the Terms of Service - a way to say "check this out". A high-priority campaign will automatically follow up with users that have not yet acknowledged the post. 

Tracking Outside Creator Studio

Create a survey using a 3rd party tool - a link to the survey can be included at the end of the campaign, or posted as a separate campaign in the community. For example, the survey could simply say “By using this app, I accept the Terms of Service and Privacy Policy that govern it”, and collect their name, email, and "Yes".