Configuration

Configure Administration

• Community Account Settings
• Custom Roles
• Enabling CommunicationAI
• Activity Feed
• Example Custom Role: IT Admin
• Example Custom Role: Analyst

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Configure Content

• Knowledge Hubs
• Create or Edit a Topic
• Target a Topic to Specific Audiences
• Recommend Topics to Members
• Archive or Unarchive a Topic
• Campaign Threshold

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Configure Connect

• Workflows Page Overview

Configure Experience

• Web Experience vs. Mobile App Experience
• Shortcuts
• Branding Assets Glossary
• Branding Assets: Accent Elements
• Custom Homepage
• How to Configure Microapps

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Configure Security

• Authentication Options
• Biometric Access
• FTC Compliance Best Practices
• Extra Visibility & Tracking for Terms of Service & Privacy Policy

Access Concerns

• Supported Browsers and System Requirements
• Language Localization
• Firstup Mobile App Availability in China
• Firstup Services Availability in China

Email & Web Delivery and Rendering

• Allowlist Emails from Firstup
• Allow Images and Links in Email from Firstup
• Allowlist the Web Experience
• Disabling Safe Links in Office 365
• Make Firstup a Trusted Sender
• Send a Test Campaign