Archive or Unarchive Campaigns and Posts

Sometimes a campaign stops being relevant content for users. At any time a campaign can be archived. If the campaign becomes relevant again, then the campaign can be restored from the archived state. If you want to permanently remove a campaign from Studio, you will have to delete the campaign.

What Does Archive Do?

Member View

If the campaign was visible to a Member, Archive will make the content disappear from the member view. This includes everywhere that the content may have been visible - Latest, within Topics, Bookmarks, etc.

Studio View

On the Campaigns page archived campaigns can be displayed by selecting the Archived tab. Anyone with access to the Campaigns section of Studio can look at archived posts at any time by selecting the Archived tab.

Archive a Post in Studio

1. Sign in to Studio as an Administrator or Community Manager.

2. Open the Campaigns page by selecting Campaigns from the menu on the left.

3. There are two options - archive content immediately, or schedule an archive date in the future. 

   • Archive Immediately:

     • One campaign: While on the Campaigns page under any tab, click the three vertical dots next to an existing campaign and select Archive.
       
       
       
       

     • Multiple campaigns: While on the Campaigns page under any tab, to bulk archive multiple posts, click into the checkboxes to the left of the campaigns or click into the top checkbox to select all, and then select Archive from the Status menu.
       
       
       
       

   • Archive Later

     • While on the Campaigns page under any tab, click a campaign to open the editor. Navigate to Orchestrate > Rules. You can choose to archive the campaign once the selected campaign duration has expired or choose a later date. (You also have the option to change a previously scheduled archive date to Do not archive.)
       
       

Archive a Post in the Web Experience

In the web experience, users are only able to archive their own posts.

1. Click on the profile icon at the top of the page.
   
   
   
   
2. Click Edit beneath the post to display the post's editing options.
   
   
   
   
3. Select the gear icon.
   
   
   
   
4. Select Archive.
   
   
   
   
5. 
   Confirm that you want to archive the post.
   
   
   
   
6. Archived posts will appear in your list of posts with a blue Archived label.
   
   

Archive a Post in the Mobile App Experience

In the mobile app experience, users are only able to archive their own posts.

1. Locate the post in your feed and select the down arrow beneath the post on the right.
   
   
   
   
2. Tap Edit above the post's Article Details to display the post's editing options.
   
   
   
   
3. Select the three horizontal dots.
   
   
   
   
4. Select Archive.
   
   
   
   
5. Confirm that you want to archive the post.
   
   
   
   
6. Tap on the pencil icon to view all archived posts.
   
   
    

Unarchive an Archived Campaign in Studio

While on the Campaigns page and under the Archived tab, click on the three dots to the right of the campaign you want to restore and select Unarchive.



The campaign will then be moved under the Drafts tab, where it can be edited before re-publishing. Clicking on the campaign will allow you to edit and republish. (Note: Posts that were archived via the web or mobile app experience can only be restored or re-published in Studio.)