This article documents the software versions in which our platform is supported by our team. "Supported" means that we test our platform before release and will investigate possible bugs after release. To assure the best performance, please only use our platform with supported software and environments.
If you are using our platform in non-supported browsers, operating systems, or email clients then you may encounter issues. We will ask that you upgrade to a supported version to see if that resolves your issue.
Studio, the web experience (including mobile browsers), and microapps are supported in the following browsers:
|MS Edge||Windows Only/Android||Latest release|
Supported Mobile Apps & Requirements
The mobile app is supported on the following operating systems:
|Device||Mobile App Version||OS Version||Web View Class Requirement|
|iOS (iPhones)||Latest release||15.0+||WKWebView &
|Android||Latest release||7.0+||WebView & CustomTabs|
|Blackberry 10 & up||Latest release||10.3+||WebView & CustomTabs|
Note: Our mobile app is currently not supported on the Harmony OS running on new Huawei phones. Users with these devices will need to use the web experience instead.
See our iPad Compatibility article for details about iPads and tablets.
Supported Email Clients
|Email Client||Client Version|
|Apple Mail for macOS||Latest release|
|Outlook for Windows||2013, 2016, 2019|
|Outlook for macOS||2019|
|Outlook.com (Web)||Latest release|
- While we provide support for standard mobile email clients, it's important to note that several commonly used email clients may not fully support web fonts.
- In some cases, you may encounter white or grey lines in the email body when viewing it in Outlook.
- Additionally, there could be other potential issues specific to Outlook.
Supported Network Protocol
TLS 1.1+ must be used by all users leveraging web browsers, integrations, or 3rd party applications. This can impact user access to the web experience and functionality of the Deprovisioning API, the Partner API, RSS Feeds, and Content Amplifier.