Note: This is a premium feature or service. This article only applies to your community if your Firstup contract includes this premium functionality. Please contact your Customer Success Manager with any questions about feature availability for your community.

Firstup is making it easier for you to find important information that sits in different systems. Easily integrate your favorite content management system and search for what you need without ever having to leave your community.

Supported integrations:

• Sharepoint
• GDrive
• ServiceNow
• Confluence
• Dropbox
• Zendesk
• Box

To learn how to find pieces of content that you're looking for in the mobile app or web experience, or to search topics and user profiles of other users in the app, check out our member experience search overview article.

Connect Your User Account

You can connect your account to your community's integrations via the Search option or by selecting the integration from Assistant.

Connect via Search

1. Search for content in the web experience.
   
   
   
   
2. Enter credentials.
   
   
   
   
3. Agree to connection between platforms.
   
   

Connect via Assistant

1. Open Assistant in the web experience and select the integration from the right-hand menu. 
   
   
   
   
2. Choose to connect.
   
   
   
   
3. Agree to connection between platforms.
   
   
   
   
4. To disconnect your account, open Assistant, select the integration and click Logout.
   
   

Search Experience

1. Once connected, search results are returned. Integrated Search performs a full text search (title, body, etc.) and will return any content that the user has access to (whether created by the user or shared with the user).
   
   
   
   
   
2. Open content in new tab.