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  1. Firstup
  2. From the Support Team
  3. Support Tips

Support Tips

  • Filter user report to audience/list of emails
  • Web Icons Not Displaying Correctly
  • Animated GIFs Not Playing in Outlook
  • Clearing Browser Cache and Site Cookies
  • Generate a HAR File
  • Emails are Clipped
  • SFTP File Upload Errors and User Sync Results
  • Check Mobile App Version
  • Retiring Our Support Email Address
  • Support Availability
  • Contact Support with Feedback or Issue Reports
  • Text Looks Correct in Editor, But Wrong in Published View
  • Why Do Some Users Not Receive a Push Notification?
  • Why Don't Links Open in the iOS Mobile App?
  • Why Don't Links Open in the Android Mobile App?
  • Why Doesn't Facebook Pre-Populate the Share Message?
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To report vulnerabilities within the platform, please contact us at: support@firstup.io