Product Issues
- Known Issues Tracker
- Known Issue: Users Data File email error when email already exists on another program (CSUP-1603)
- Known Issue: Audiences created by blocked or restricted users show wrong number of users (CSUP-2362)
- Known Issue: Translate Button Unavailable for Combined Language Content (CSUP-2505)
- Metrics Known Issues
- Known Issue: 'Select All' Option in any filter does not select entire list of names if there are more than 100 values (CSUP-2975)
Support Tips
- Why do some users get a token expired error when clicking on the link in their invite email?
- Why is the percentage of Opened Users in the Campaign Performance report 100%?
- Elevated Email Open Rates Known Causes
- Former Employees/Users are Not Deactivated
- Uncounted Email Opens due to Apple Mail Privacy Protection
- Microapp frozen in Microsoft Edge kiosk mode