Product Issues
- Known Issues Tracker
- Known Issue: Audiences created by forgotten, demoted or restricted users show wrong number of users (FE-979)
- Known Issue: 'Select All' Option in any filter does not select entire list of names if there are more than 100 values (CSUP-2975)
- Known Issue: Audience query wildcards are invalidated when switching from advanced to basic query builder (CSUP-5292)
- Known Issue: Erroneous Audiences Missing or Affecting Email Delivery (FE-7404)
- Known Issue: Creator Studio Login Redirects to Organization Code Page (CSUP-6441)
Support Tips
- User Sync File Errors: Cannot assign additional identifiers to email users
- User Sync File Errors: line 2 has incorrect number of columns. It should be X columns
- User Sync File Errors: The uploaded file could block more than X% of the user base
- Active User Missing or Incorrect Custom Attributes
- Bounced Emails and Unsubscribed Users
- More Users in Firstup Than in My User Sync File