Product Issues
- Known Issues Tracker
- Completed Issues Tracker
- Known Issue: Header block display issues in Outlook (CSUP-19)
- Known Issue: Old Audience Name is displayed when filtering on Audience Name in Audience Builder (CSUP-59, formerly - MAGIC-7207)
- Known Issue: Email campaign shows grey lines throughout the article body (PUB-1493)
- Known Issue: Summary tab of Template shows all users in Program (CSUP-16)
- Known Issue: Video cannot be played after translating a post (PUB-1549)
- Known Issue: Name changes back after an employee has updated it (CSUP-58, formerly MAGIC-7340)
- Known Issue: Unable to update topic contributor's topics from new studio (CSUP-57, formerly MAGIC-7394)
- Known Issue: Insights - Select campaigns missing from report filters (CSUP-37)
- Known Issue: Users signed in using SSO but are not moved into the 'Registered' status (CSUP-70)
- Known Issue: Content search cannot handle apostrophes (CSUP-23)
- Known Issue: Some video watch events not tracked for iOS users (CSUP-43)
- Known Issue: Email open rate is only calculated on days when emails were sent (ME-2335)
- Known Issue: The 'Download image' for Insights reports will sometimes show sections of the report are still 'loading' (CSUP-44)
- Known Issue: Missing embedded link clicks in the Article Performance report (CSUP-40)
- Known Issue: Backdating the Executive Summary report returns inconsistent results (CSUP-38)
- Known Issue: Post Performance and Content Overview viewer discrepancy (CSUP-35)
- Known Issue: Total comment discrepancy in Comments Overview report (ME-3045)
- Known Issue: Snapshot audience not created after Bulk Import has reached 100% progress or when generated from an audience (MAGIC-6007)
- Known Issue: Default Email sender alias is not being used (CSUP-73)
- Known Issue: Fonts are being served from fonts.googleapis.com which is blocked in China region (CSUP-83)
- Known Issue: Changing the name of a Topic removes members of the associated Subscribed to Audience (MAGIC-7596)
- Known Issue: "Typeerror..." error message shown when attempting to view select posts on Firefox or IE11 (CSUP-10)
- Known Issue: Hyperlink box sometimes has inaccessible buttons (CSUP-12)
- Known Issue: Date filter ranges 'This Quarter' and 'Last Quarter' do not return any data (ME-3001)
- Known Issue: When a user clicks a link from an email, we should assume that they 'opened' the email and record an email open event (ME-3078)
- Known Issue: Single character attribute values are not presented as search results in the audience builder (CSUP-68)
- Known Issue: Video Captions not displaying in Android app (CSUP-24 - formerly PUB-628)
- Known Issue: User Sync blocking user who is in the file (CSUP-501)