Customer Issue

When I go to studio.onfirstup.com, I’m asked to enter my email or org code. After that, I’m taken to the email and password login page instead of the SSO login.

To use SSO, I have to click “Need to log in using SSO?” and enter my org code again.

Environment

• Creator Studio | Login

Issue Details

This double entry of the org code is a temp issue caused by some changes that are being made to improve the Studio authorization flow. This work is due to be completed soon which will remove this additional org code step

Resolution

Please check the current status of this issue on the Known Issues Tracker. (Issue ID: CSUP-6441)