Customer Issue

"Visually its also odd, but when you try to drag and drop, it’s really finicky whether you can grab it or not. It’s worse in Edge/Firefox, but in Chrome it doesn’t always act up, but the visual part of it, still shows. It doesn’t always seem to be an issue, but sometimes I can’t grab the block either, at all."

Environment

• Creator Studio | Campaign Design

Issue Details

Customers are reporting intermittent difficulty in dragging and dropping blocks, especially in Edge and Firebox browsers when attempting to edit campaigns in Creator Studio. 

Resolution

Our Engineering team is actively addressing this issue and we intend to deliver a solution as soon as possible. In the meantime, please check the current status of this issue on the Known Issues Tracker. (Issue ID: ISSUE-ID)