Using the Library, you have a variety of options to present engaging, digestible content with improved readability and a cleaner look and feel. Templates make it easy and enjoyable for your employees to read company news and information, leading to better engagement and retention within the community.

Campaign Templates

A campaign template is a pre-defined combination of Audience, Blocks, and Orchestration settings (or a single variable). Templates streamline campaign creation by providing pre-configured starting points for common or repeated types of communications, such as weekly newsletters, CEO updates, and employee recognition. 

Templates can be used to define, not only the content, layout, and style, but also all of the settings and details of how the campaign will be communicated and to which audiences. For example, when defining a "CEO Update" template, you can also set the priority, audience, and channels to ensure this type of update gets the visibility needed. 

Templates can include any of the following:

• Blocks
• Assets (images, videos, text)
• Styles (colors, sizes, font faces, etc.)
• Audiences and Topics
• Feature toggles (commentable, translatable, etc.)
• Orchestration rules (channels, priority, duration, etc.)

Template Types

There are two types of templates included in the Library: Global and community-specific.

Global - Published by Firstup and available to all organizations and users in Studio. Global templates will show Firstup as their creator. 

Community-specific - Created, edited, archived/unarchived by Administrators and Program Managers and are only available to the community's defined Studio roles - private or public. Community-specific templates will show the user who created the template as the creator.

Apply a Template

1. Sign in to Studio as an Administrator or Community Manager.
2. Click Create.
   
   
3. Select a template from the available options or create a new campaign.
   
   
   
   
4. Modify your campaign and click Continue to configure the Orchestration settings for the template, or select Save as template from the Save menu to add the template to the Library without Orchestration. (Orchestration can always be configured later when using the template.)
   
   
   
   
5. Configure your Orchestration settings (if desired) and select Save as template from the Save menu. Note: The scheduled publish time (Now or Later) will not be saved with the template.
   
   
   
   
6. Give your template a name and description, and upload an image. If an image is not uploaded, the template itself will be used as the thumbnail image.
   
   
   
   
7. Assign permissions for your template.
   
   Private - Private will give you the option to enable the template for specific roles. Only the selected roles will be able to access and modify the template.
   
   Public - Public will make the template available to all Studio users.
   
   
   
   
8. Click Save to add the template to your community's Library.
9. The saved template will now be available in the Library.
   
   

Manage Templates

Templates created by Firstup can only be previewed and archived for your community. Their details, such as name, description, and permissions cannot be edited. However, custom templates created by Studio users in your community can be edited.

To preview, archive, or edit (if applicable) a template click on the three vertical dots to the right of the template.

Preview will open the template in a new view with options to view the full size template, as well as select similar templates.





Edit (if applicable) will allow you to edit the general information, as well as permissions.



Archive for my community will lock the template from use. In the Library, the template will appear greyed out with a lock symbol and will no longer be available for selection when creating a new campaign. To unarchive the template, click on the three vertical dots to the right of the template and select Unarchive for my community. Unarchiving the template will remove the lock on the template and make the template available for selection again when creating a new campaign.